CNI recognizes that service and support are the real key to the ultimate success of your computer system and your end-users.
That is why our Systems Engineers are carefully selected IT professionals. On going technical training and certifications are provided by CNI so our staff is at a current level to best advise you and to support you.
With our service programs, we assign a primary and a secondary System Engineer to your account. We learn your system and your network, which speeds up our response and service as well as reduces your time with us when we’re on site. That, along with our database of calls and resolutions, speeds up our time to service you.
As part of providing a solution to you, our Account Executives work with you in a consultative manner to understand your business, your goals, and your needs, and then work with the Engineers to propose solutions, not just products.
And, when you call CNI you won’t get an automated attendant. You’ll speak with a person that will provide help right away.
Services from CNI include:
|Network Support & Maintenance||Router Management||O/S Support|
|Remote Data Back-up||LAN/WAN/Wireless||Consulting|
|Firewall Management||Network Security||Upgrading|
|Phone & On site support||Security Audits||Data Migration|
|Placements- Permanent & Part-time||Hardware Installation||Network Design|
Whatever your IT support and service needs, CNI has a solution for you.
One engineer, and a secondary engineer, is assigned to your account. We learn your business and your system to provide you with continuity and faster, more assured results.
- ON SITE
- ON TIME
- ON BUDGET