Services

Carolina NetworksCNI recognizes that service and support are the real key to the ultimate success of your computer system and your end-users.

That is why our Systems Engineers are carefully selected IT professionals. On going technical training and certifications are provided by CNI so our staff is at a current level to best advise you and to support you.

With our service programs, we assign a primary and a secondary System Engineer to your account. We learn your system and your network, which speeds up our response and service as well as reduces your time with us when we’re on site. That, along with our database of calls and resolutions, speeds up our time to service you.

As part of providing a solution to you, our Account Executives work with you in a consultative manner to understand your business, your goals, and your needs, and then work with the Engineers to propose solutions, not just products.

And, when you call CNI you won’t get an automated attendant. You’ll speak with a person that will provide help right away.

Services from CNI include:

Network Support & Maintenance   Router Management   O/S Support
Remote Data Back-up   LAN/WAN/Wireless   Consulting
Firewall Management   Network Security   Upgrading
Phone & On site support   Security Audits   Data Migration
Placements- Permanent & Part-time   Hardware Installation   Network Design

Whatever your IT support and service needs, CNI has a solution for you.

CO-Location Service Contract

Did You Know

CNI maintains a database of calls and resolutions for faster response and resolution of your needs.

We make IT happen...

            - ON SITE
            - ON TIME
            - ON BUDGET Carolina Networks